Customer Testimonials Schumacher Buick GMC
In 10 years we've purchase 3 vehicles for our family. Yousef as always taken care of us, and I am grateful for his honesty and customer service. Great place to buy a vehicle new or used.
Steven Rogers is a great Service Advisor. Very, very pleased with his service. Highly recommend him.
From the minute I got there Michal Castro gladly help me make the right decision on a truck and it went smoothly with no issues at all
Great experience! Thanks for your help and hospitality, it was much appreciated. See you soon
Service advisor Mr Al Zimmerman is a fine representative of Schumacher and should commended for his dedication and customer service!
Steven gave thorough, experience based advice on the service issue with my car. I very much appreciate him.
Steven Rogers, our service advisor takes great care of all our family vehicles and is very thorough, greatly appreciate his service!
Schumacher Automotive fair prices,huge selection, professional staff.No high pressure sales, Ralph Fields very knowledgeable, great to work with.I will do business with these people in the future, thanks
This is my 3rd vehicle I have bought from Schumacher on Northlake Blvd. Very happy with every sales person and the time that they spent with me answering any questions or concerns that I had. My last salesperson was Donald Myers who was amazing.
Alvaro was outstanding. Called him to make a deal in the AM and had the car in the afternoon. There were no games. Honest and straight forward. Would definitely buy another vehicle from him.
Very friendly location Specially Alvaro Solis He went extra step to provide us best value car with best quality I will recommend Alvaro to who need a new car He always smile and happy Thanks again Alvaro
David Muirhead made our buying experience a pleasure. He is very knowledgeable and very helpful which made the process seamless and smooth.
Emanuel Fernandez was extremely responsive and helpful. Schumacher advertised a great price and was able to deliver. The experience was comfortable, informative and Emanuel is very easy to work with. Great job!
Victor was extremely professional, took care of me without having an appointment. Work was completed ahead of schedule!.
I purchased a used BMW from the North Palm Beach dealership. My salesman was Anthony Orio. The purchase was made remotely as I am in AZ. Anthony was deceptive when describing the vehicle’s condition. Prior to purchase I had them do a walk around video and the car appeared in great condition. I specifically asked if the vehicle was fully operational and was told it had no issues. When the vehicle was delivered to me, I immediately noticed that the parking sensor was not operational. I had this diagnosed at the local dealership and they identified that one of ... Read More DealerRater - Mar 1, 2025
Don Myers did such a great job with my 2nd lease with Schumacher that we came back for a third , and he did a even better, I told him where I needed to be and he got us there! I will be back in 5 months for my 4th lease and you better believe I will be going to see Don Myers! Overall very satisfied
Donald Myers assisted me when I needed to replace my F-150.
He was very personable and transparent throughout the entire purchase. I had looked at a lot of dealerships across Florida, and many of them post misleading prices online versus what the general person actually ends up qualifying for. The price I called expecting for a 2025 GMC Sierra based on their website was exactly what it was when I called Don at the dealership. In addition, there were no pushy sales tactics like I experienced at other places. I was very happy with Don and my experience at Schumacher, and ... Read More DealerRater - Feb 9, 2025
We have worked with Mike in the past and will continue to deal with him. He’s very professional and knowledgeable a complete pleasure to deal with!!!
Yaris Martinez is patient & so sweet ! I would recommend him to the world if I could! From the 1st initial phone call, he wasn’t like your regular sales guy. He wasn’t overbearing & every time we spoke he allowed me to share with him what I felt was right for me. It wasn’t all about a “SALE” which is what I admire MOST of him. He was ALWAYS open & honest with all my questions. Being that this was my 1st time walking into a dealership, he included me in EVERYTHING. I didn’t feel one ... Read More DealerRater - Feb 4, 2025
Anthony Delgado, is one of the best salesman that I’ve had the pleasure of meeting. He works very hard to meet the needs that are at hand. I appreciate his willingness and dedication to his work. It says a lot about him! Thanks
My salesman was Emanuel Fernandez. He was very knowledgeable and quick to get back with me if I didn’t reach him by phone when I called. Any questions I had he had the answers. I felt like my business was truly appreciated and that was refreshing compared to some dealerships I have dealt with before.
This is the best that I could put at this time. Schumacher has been in possession of my car for a seventh day now. When I can speak to someone I am told that they are still trouble shooting and they cannot figure out what is wrong with it. I receive no call backs from my service manager. I went through their phone system to try to get a hold of someone who can tell me something. A guess at how long this may be. They may not care, but my rental car bill is getting pretty high. Going through ... Read More DealerRater - Jan 24, 2025
The salesman Don Myers was attentive and efficient in finding the truck with the options I was looking for. The got the deal going in a quick manner as I was under a time constraint. The manager and finance rep made the numbers work for me.
I had a great experience working with Tom Ford and the whole Schumacher Northlake staff that helped me with my purchase.
Kelvin went the extra mile to be sure I had the best experience even in this unfortunate time of not having my vehicle
We has a great shopping experience. Thank you for being Excellent professionals. Great Team!! I totally recommend this place.
Our sales associate Logan Anderson was perfect! He was the reason I purchased this car, no xx. The straight forward pricing listed on internet was also offered in person. Logan was quick to answer my questions when we had a time constraint. Then had the cars ready to test drive I wanted to see the next morning. He was very knowledgeable about the two different makes I was interested in. Was kind and entertained our 6 year old son during the test drive. He also quickly moved the trade/purchase negotiation along, but did not rush us.
Wanted to hereby thank Yousef Mahmoud at Schumacher for an outstanding experience. Just bought a new Denali EV and only have great things to say about the process, the responsiveness, the time spent to get us up to speed on the car, the help to get us through the admin, in other words the entire experience all the way through the sales process.
Ralph Fields is the man! From the first time I called to schedule a test drive to the very end where he helped me setup my new truck, Ralph was there every step of the way. He was patient, he was kind, and he helped me get a great deal on my new 2025 GMC truck. Thank you, Ralph, for making the car buying experience easy, efficient, and one I'll never forget.
I'd also like to thank his manager Christopher Wasek for working with me to get a great trade in value on my Jeep and working with me ... Read More DealerRater - Dec 1, 2024
Emmanuel Fernandez is top notch! Very knowledgeable, professional, and a fine asset to your dealership.
You should be ashamed after the way West Palm Beach Schumacher treated our family! Nonstop lies and signed agreement for a purchase for $32.8k, then called 2 days later and told price is actually $39k after we already paid you $19.5k. Worst business ever! Never again!!! Not just unprofessional but disgusting way to treat fellow human beings.
I recently purchased another car from Schumacher, and I couldn't be happier with my experience. Don Myers took the time to understand my needs, helped me find the perfect vehicle, and provided first-class service from beginning to end!
Alfredo Arzabala was so helpful! He listened to what I wanted for my car while being completely transparent throughout the whole process. He even helped me set up all the technology in the car. I really appreciate Alfredo’s help!
Although I did not purchase my vehicle at this location, I have used them to perform the service on my car for the past 2 years. My Service Advisor Alex is Top Notch! Hés proactive in advising when my vehicle needs anything, he keeps me informed on the progress of my service and makes scheduling appointments a breeze. I choose to drive past the Volvo dealership in Delray to come this location because of the excellence in customer service.
Excellent service by Yaris Martinez! He was able to understand our needs to help us get the car we were looking for without pressure and stress. Thank you Yaris for your help!
Great sales,service and support teams. Happy return customer working with Yousef. Bought my last two corvettes and new 3500 Denali HD from him. Great sales associate.
Michael Castro made my purchase simple and quick. Fantastic team will shop with them again in the future.
Mr.Scott Crowder made our experience at Schumacher of North Lake a pleasure. He was professional and extremely informative. He had every answer to all of our questions and concerns about the 2024 Acadia Denali which we ended up purchasing. The whole experience was amazing from sales with Scott to finance with Joel. I would recommend Schumacher to everyone!
Anthony Carroll el manager de service dice que necesita mucho tiempo para balancear las Gomas del carro desde las 10am es mi cita son más de las 4pm y todavía no me han entregado el carro y es mi primera cita la segunda cita le diré mi experiencia pero esta primera cita ha sido lamentablemente decepcionante porque e perdido el día entero esperando para que me entreguen el carro
Mike Castro couldn't have made our purchase any easier! We were in and out in record time after purchasing our vehicle. Very knowledgable, patient, and friendly we certainly look forward to buying more vehicles through Schumacher!
Victor my service writer is very good.....He attends to all my needs concerning the vehicle..... if he is busy with something else he will have one of his co-workers take care of me instead of me waiting around waiting for him..... which is really appreciated....
Thomas Ford was an exceptionally helpful salesman. He answered all of my questions, helped me understand the different options that were available, and explained in detail all of the costs. I bought a new Buick SUV, and he spent time with me after the sale to make sure I understood all of the features that were on the vehicle. I believe this is the 6th or 7th new vehicle I have purchased, and this was the most comfortable experience I have had. I will recommend Tom to all my friends.
Landon Gaertner was a great salesperson to deal with. None of the typically dog & pony show which I always have to deal with at other dealerships which drives me crazy. Thank you for your help Landon.
The gentlemen there were friendly and helpful. I got my car the day I came in which was great. They made sure I was set up properly with it. Great place to get a car from!
I had a few issues but most were very small and were quickly corrected. I felt like I was treated very well and my overall experience was good and acceptable.
I’ve been doing business here for years and I’ve always had really good service. Lately however I’ve been dealing with Victor.Figuerao and the experience has gone from good to excellent !! You won’t deal with him long before you figure out he really cares about his customers. These guys are very busy but they do a super job!
Don Myers is a very professional guy in ever way, he got me out of my 2022 GMC and into a 2024 GMC, in one day, very happy with the out come!
This is my sixth car in 20 years. I’m buying from the same dealership and they recommend all my friends.
I was extremely lucky to get Mike Castro as my specialist. He made this experience really effortless and was incredibly thorough in the whole process. This dealership was very comfortable and everyone was eager to help.
New into the State and needed service on my Silverado. Was recommended to Schumaker by a friend and totally understand why. Busy place! Regardless, I was quickly ushered into meet Al who was absolutely awesome. He was thorough in wanting to understand the issues and needs and then booked my a ride back home because the shuttle was already out. Al kept me up to speed throughout the process and only fixed what needed to be fixed. Truck looked great when I picked it up and can’t thank Al enough for the welcome and service. And just like that… ... Read More Google - Jun 7, 2024
Thomas Ford was awesome. Him and Everyone else were very welcoming and helped make the process smooth and simple.
Thomas Ford is the most knowledgeable, friendly, courteous vehicle salesman I have ever had an experience with. I always and only buyy vehicles fe Tom and if I ever moved I would return to wherever he was working and buy whatever line he is selling.
The manager, Salesman, Al and finance Joel all worked together to get me what I wanted at a price I was happy with
If you plan to purchase a new vehicle, suggest you ask for Yaris Martinez. What a good guy he was to work with, very professional and accommodating. Best new vehicle buying experience I've had in years.
It is with great pleasure that I provide a review of the outstanding service that I received at Northlake Buick dealership The Buick encore GX at the site failed to have all of the features we desired. The manager Justin Hughes took the time and effort to search other dealerships until he found the vehicle we desired and had it on site within 24 hours Our inspection reflected that the vehicle met All of our desires. This is the third Buick encore encore GX that we have leased. Our satisfaction of this vehicle keeps us coming back as we near each ... Read More DealerRater - May 20, 2024
We worked with Cauy Brewer. He was knowledgeable, helpful and readily answered all our questions. Cauy was a pleasure to work with. He is a true asset for your dealership. I will recommend him to friends!
Professional and excellent quality of service provided. I highly recommend this dealership to anyone.Thanks
First time going to Schumacher off of north Palm beach today. I had a great experience! My service advisor was Al Zimmerman and he was very friendly and helpful with all my needs. I will definitely be returning for future needs with my vehicle.
Best service! I have been servicing my Buick Enclave here for nearly 6 years and serviced my previous vehicle at this location as well. My service representative Al Zimmerman provides service beyond reproach. I always feel that I am getting honest, straightforward information. Al is great at communicating updates on my appointment days which helps me work my car service needs into my busy schedule. I wanted to thank Al and let Schumacher know how happy I am with the service over the last decade. I highly recommend Schumacher Lake Park.
It was a pleasure working with Yaris Martinez on the purchase of the Buick Encore GX. He was very informative during the initial vehicle inspection and test drive and subsequent negotiation regarding the final vehicle cost. He was helpful in setting up the cell phones with the Encore and going over the various features on the car. Thanks for a very nice job. Ed Roesch
We are on our 3rd QX and all three have been serviced through Danny Solorzano. He has always been up front regarding all issues, he delivers exactly what he promises and he’s exceptionally personable. The dealership is clean and well organized with all staff personnel that I encounter very pleasant. Robert Shinedling
Thomas Ford was great and showed us how to use the new gadgets on the car.
Excellent customer service. Large selection of cars to choose from. Friendly, knowledgeable and thorough personnel. I will always choose and recommend this dealership location.
They were so efficient and I was a very difficult case and they made it happen. Thank you to all
My salesperson was Ralph Fields and he was a pleasure to work with. Because of the strike, my truck took close to 6 months to arrive at the dealership. Ralph was very good at keeping me informed about the status of the truck. I could not be happier with my 2024 Canyon and the experience I had at Schumacher GMC.
I just leased a 2024 QX50 Autograph model from Schumacher in West Palm Beach. I want to thank Tyrone Sterley for his professionalism in helping me complete this transaction. He has been super and extremely cooperative in seeing that I wound up in this vehicle. I would also like to thank Jessica Linhart and Keely Dames for their assistance in completing this transaction. I have dealt with numerous dealerships over the years and I must say that Schumacher is now at the top of my list!
Mr. AL Zimmerman truly truly great guy helped me out in a pinch to get my moms car serviced for her birthday and he really did helped me out really am grateful 🙏🏿
I had the pleasure of dealing with Donald Myers and Peter Maria on my purchase of a 2024 GMC 1500 I told them where I wanted to be with price range and payments and they made it happen! I definitely would recommend friends and family members! Couldn’t be more Happier!
Mike Castro and the whole finance staff were very nice and easy to work with!
Great services by Thomas Vargas, very professional and customer oriented. Fair pricing 👌
Awesome dealership!!! I had the pleasure of being attended by Emanuel Fernandez who is super friendly, helpful and professional!! I am extremely satisfied with how I was treated and with the car I purchased, I will use him again in the future!! I would definitely recommend family and friends because of the exceptional service I experienced.
working with Youseff is always a pleasure, and we will continue to work together, we have done many transactions together and we are very happy with the results
This recent purchase has been our fourth vehicle in 10 years. Our experience from the salesman Mike Castro to the finance department Sammy Hernandez has been a master class of professionalism.
Ralph Fields did an outstanding job of putting together our deal on our 2023 Arcadia.
From the moment I stepped onto the dealership lot, Alvaro Solis transformed my car-buying experience into an extraordinary adventure. His expertise was immediately evident as he guided me through the impressive range of vehicles, ultimately leading me to my stunning new GMC Acadia. Alvaro's approach was a unique blend of professionalism and personal touch; he listened attentively to my needs, answered every question with depth and insight, and never once made me feel pressured.
What set Alvaro apart was his genuine enthusiasm for finding the right car for me. He took the time to understand not just what I ... Read More DealerRater - Dec 22, 2023
Jesse S is the finest service rider I have dealt with in 30 years. No one will take care you better than him!
Jesse S is an outstanding service rider/manager. Have dealt with him for more than a decade. Finest service rider I’ve dealt with in 30 years.
I just leased a 2024 GMC Terrain from Sales Consultant Alvaro Solis. His product knowledge, patience and kindness was truly remarkable! Although it was a rainy evening, he didn’t mind showing and explaining about the different cars I could get into within my budget. He listened and understood my needs. His team made it possible for me to drive out of the lot happy with a deal I could afford. I would definitely recommend Schumaker at Northlake to anyone looking to buy or lease a vehicle!
Everyone was courteous and professional, particularly sales agent Anthony Sicilia and Finance Agent Sam. Car is great...
Great experience! Everyone was welcoming and Donald Myers our salesman was both knowledgeable and supportive
Just purchased a 2024 1500 denali and everything went very smooth. Ralph Fields is the man to deal with and made the transaction very smooth. Thanks again and glad to be apart of the family!
Mike Castro is the best. He always advice me about the car and financial options
I had a wonderful experience!! Ovik answered all my questions and gave me a smooth and professional experience while servicing my car!! I definitely will be back!
Don myers is the worst sales man in the history of man kind do not come to this dealer I called back to back verious amounts of times to get a hold of someone that ended up being no help….
Working with Ralph Fields made a normally painstaking process, as smooth, and easy, as possible. I appreciated the friendliness, and professionalism of everyone involved. I would definitely recommend Schumacher GMC to anyone looking for a new vehicle.
My sales specialist, Alexis, is a Subaru expert who helped match me up with the perfect vehicle for my size, budget and personality. Schumacher is a rare 'no games' dealership. What you see is what you get. I saved time, money and my dignity working with this professional and friendly team.
Tom Ford is a total professional. Checks all the boxes on product knowledge, followup and he does it all with an extremely positive attitude. Tom Ford represents Schumacher to the highest level. I would recommend Schumacher, Sales or Service to anyone planning a new or used car experience. Well Done.
UPDATE 10/4/23: I'VE BEEN A CUSTOMER FOR A WHILE NOW, I'VE ALWAYS TAKEN MY CAR TO GMC THINKING ITS THE RIGHT AND BEST THING TO DO. I RECENTLY TOOK MY CAR THERE AND LEFT IT FOR 8 DAYS, FOR SOMETHING TO BE FIXED (WHICH WAS PREVIOUSLY ADDRESSED THERE AS WELL) AFTER PICKING IT UP, I NOTICED MY CAR SOUNDED FUNNY AND IT WAS JUST WEIRD. IM A NURSE IN HEALTHCARE SO OBVIOUSLY I DONT KNOW ANYTHING ABOUT CARS, I TRUST THE JUDGEMENT OF THE MECHANIC AND SERVICE ADVISORS. AFTER MY WARRANTY WAS CONTACTED AND I WAS TOLD WHAT MY PORTION ... Read More DealerRater - Oct 4, 2023
Schumacher Volvo's service department is very professional with the care of my car, especially Erick Rivera who takes the time to explain every detail of the quantified inspection and why he recommends the different parts of the service. He always takes the time to answer all my questions.
Schumacher and it’s staff really made me feel special, I appreciated their professionalism, thank you, especially to Yonatan who made all the difference. You rock Yonatan!!
We had a wonderful experience in purchasing our new car with Thomas Ford at Schumacher.
The service center is clean and welcoming. The personnel (especially Alex) were professional and very much concerned with providing top-notch customer care while my car was being serviced. I received updates on the progress of my car's repair practically every 15 or 20 minutes. I have total confidence that Schumacher Volvo will always provides me with high quality service when my car needs to be serviced.
I always have a great experience at the Delray Suburu. The service is on point and the staff is amazing.
Great selection. Fast and friendly. We felt very much taken care of the moment we walked in the door.
I have bought 4 cars from Schumacher Northlake and always get my service and all replacements done with service Rep Al Zimmerman. He’s on point. They run a good shop. Highly recommend Al and the rest of the team.
Our transmissions went out in our 2016 Yukon Denali. Originally our extended warranty company denied the claim. Rob Venero went above and beyond to contact them directly and tell them this should be covered. He provided them with the information to get it approved. I seriously wasn’t sure what we were going to do as the cost of a new transmission is extremely expensive. Rob is amazing! I know he has his customers back always! Thanks Rob!
Outstanding company, which has some of the most competent and driven people I've ever met, with which I've had the privilege of working alongside. Mrs. Regina Nathan FX. managed my account for months and I didn’t have any issue about that. Contact her on Email: [email protected] WhatsApp: +16233774079