Customer Testimonials Schumacher Buick GMC
Salesman Cesar Cicerone was excellent! He was patient, knowledgeable and not pushy as he assisted us.
Cesar Cicerón was very informative and helpful! Go visit him when you need a new car
I had a great experience at Schumacher Buick of NPB. My sales rep Yaris Martinez was very helpful, attentive, responsive and kept me on the loop with the entire process. Alex Castro was very helpful in assuring I received a great interest rate on the used vehicle I purchased. I highly recommend this dealer.
Had a great experience with our sales person, Yousef Mahmoud. We had been looking for a 2023 Sierra 1500 for quite some time and Yousef was able to find us a vehicle in transit that met our criteria. He was very responsive and easy to work with. I was able to send him all the necessary paperwork through email and was able to secure the vehicle without having to come in until the vehicle arrived. With young children at home, this made the process super simple. He also gave off great vibes and never rubbed me the wrong way as some typical “...
Great experience all around. Steve Veerapen was extremely helpful and made the process smooth and pain free. Highly recommend.
Top notch service. I really appreciate how Don Myers had the car I was interested in ready and waiting. He made the process smooth, simple, and super quick which I've never experienced at any dealership. All around great guy and salesman. I also had the pleasure of dealing with Alex Castro in Finance. Such a genuinely kind nice guy. Very funny and charismatic. I appreciated how he wanted to get the best deal for me and wanted me to feel comfortable with my decisions. I will definitely be coming back and referring this dealership to all my friends and ...
This is the third vehicle I have leased or purchased from this dealership. I have dealt with both Steve Handy and Michael Castro as sales people and finance managers and have been extremely satisfied with both of them. I have been extremely satisfied with every transaction we have concluded and will definitely be using them again in the future. I highly recommend Michael Castro and his professionalism in helping you select your next vehicle purchase or lease.
Great dealership, start to finish no games low stress 😊 In sales Yaris moved things along super quick and in finance Sam was amazing and straightforward easy to deal with - would definitely recommend and I would return!
Always a good experience with shoemarker dealership and Michael Castro is a great guy to work with
In all my years of car buying experiences, this was by far the best! Starting with Don Myers, our Sales Consultant. I was not looking forward to buying a new car, but Don actually made the experience very pleasant. I can honestly say this was the first time I have ever been in and out of a car dealership in such record time!! Steve in Finance was also amazing. He was straightforward, honest and most of all, not pushy! He left all decision making up to us after giving us all the facts we needed. Julia
Extremely attentive and friendly staff. The sales team was very accommodating and professional experienced especially Mr.John Graner who answered all of my questions throughout the process.
My husband and I had the pleasure of meeting John Graner, Sales & Leasing Consultant when we purchased our new 2023 GMC Yakon XL. John was super kind and not pushy at all for us to make a purchase. He knew we were serious buyers and gave us all our options and practical options as parents of 3+ children. He made the purchase and payment process very smooth. I highly recommend this location. All staff was so friendly and professional.
La mejor experiencia que he tenido al comprar un auto. Wow, el Profesionalismo, Amabilidad, Conocimiento y Cordialidad de mi vendedor Robert Neyra fue increíble. Èl hizo que todo el proceso fuera súper fácil, claro y supo exactamente lo que yo estaba buscando .Estoy SÚPER FELIZ con mi nuevo TiguanSE R-Line 2022. Recomiendo 100% este Dealer Shumacher en Northlake,
Very good experience…knowledgeable staff especially Noam Shmueli…lots of patience and we would surely recommend him to our friends
Robert Neyra is the best. I recommend him if you thinking of buying a car. We are very happy with our purchase thanks to him. I will definitely will go back with him if i decide to buy a new car.
I had such great service at Schumacher. John Curry the Service Director is so knowledgeable, friendly and the must go to at Schumacher. He went above and beyond to make sure I was taken care of on a timely manner , he kept his word. I strongly recommend speaking with John Curry if you are in need of service. Schumacher is great.
Very easy and efficient process. Helpful salesman who was gracious enough to go through all the details of the vehicle with me and overall a real class act.
I just leased a 2022 Silverado from Schumacher and had an excellent experience! The salesman John Graner was very helpful with the entire process. In fact he dedicated a lot of time with me over the phone before I even stepped foot in the showroom. He made the whole process easy and painless, the way it should be. If you're in the market for a Chevy, GMC or Buick stop in and see these guys, they're very professional and easy to deal with.
This was a painless car leasing experience with a helpful and responsive salesman (John Granier). Nice dealership, helpful finance department. Would return in future.
Well, I was on a waiting list for the corvette c8 but once it came in I was notified that it was here and my salesman stayed in contact with me until I was able to come in. He took the time to accommodate both me and my wife and was very professional throughout.
Wonderful experience due to excellent service provided by Mr. Yousef Mahmoud. We began working with Yousef in January. He assisted us in building and ordering our Tahoe. Yousef stayed on top of our order at all times and remained in constant contact with us. When the Tahoe arrived and we went to pick it up there were absolutely no surprises. The Tahoe was as we expected and the transaction was exactly as Yousef had confirmed to us previously. There were no hidden or surprise fees, etc. We will not hesitate to recommend Yousef to our family and friends and look ...
Great dealership. Very friendly staff. Loved my sales man Chase Bond he was very helpful
Chase Bond and the Schumacher staff provided the best experience . It was like they were trained by the same people that manage the Disney staff. Absolutely went above my expectations
Chase Bond is the man you want to see when purchasing a car. Chase takes the time to listen to your needs and gets you in the right car. I have purchased multiple vehicles from him.
We've been going to Schumacher for about 13 yrs. THAT should say it all! In the past 10 years, we specifically ask for Chase Bond. We have purchased (for me) or leased (for my wife) 4 vehicles through him. He's very knowledgeable and never pushy. He goes the extra mile to get us what we need. (Don't tell her I said this, but my wife is a perfectionist) and Chase is very patient. Having been a car sales associate myself in the past (I'm 79 yrs old/my wife is 73), I know what to look for in a GREAT salesman. ...
The dealership was clean , organized and very customer oriented. When I met my salesman , Chase Bond, I was further impressed . This young man from Alabama (according To his name tag, certain exemplified what we hear of “ southern charm”. He was polite , patient and very engage about our options as we compared several vehicles. I will Certainly return to do business with this Professional young man from Alabama . Thank you Chase Bond. For our positive experience And Schumacher for having great sales people.
We’ve purchased two vehicles from Chase over the years. He is very knowledgeable and familiar with the inventory. He listened to my needs and budget. When the vehicles are serviced, he follows up to make sure everything was handled efficiently and that I was satisfied with them. I would highly recommend contacting Chase.
John Graner did an excellent job assisting me through the car purchase and after! He was extremeley knowledgeable of all aspects of the 2022 Denali.
I am pleased with the work was done on January 26 it was they did a excellent job I will come back there and buy a car anytime
I was referred by a friend to Chris Silva at Schumacher. From the instant he received my contact information, his communication and availability where impeccable. He was tireless in finding me the right vehicle under what everyone knows are challenging circumstances! The entire team made purchasing the car remotely an effortless task. When we met, he could not have been more personable and walked me through the vehicle with wonderful patience. Chris represented himself and the Schumacher brand exceptionally well. I will need another car soon. I will not go anywhere else. Thank you Chris!
John Graner was great. He was very upfront about what was available. He also kept it real and even dropped some f-bombs with us.
Best service o ever has with a car dealership! Professional fair and compassion! I felt the concern and desire to make the customer happy. Love my experience and love my new car! Thank you
So far was given estimate of $1200. for a new Key Switch and Steering Column Mechanisms. Was told I needed a to replace a near perfectly fine $550 shift cable because the rubber boot was shiny with transmission fluid. Now, as my Transfer Case was vibrating and caused drop of all transmission fluid, I'm informed that the Allison Transmission needs At Least a $4000.-$5000. Rebuild. MORE $$ IF IT NEEDS A HOUSING. Can't tell me where the leak is from or what caused it. They're Not Sure about the Transfer Case(more thousands) which was already replaced once because an ...
ON A RECENT TRIP TO YOUR SERVICE DEPT. I WAS MET BY WILSON LUMBERTINE. HE WAS CARING FOR A NUMBER OF CUSTOMERS AT THE TIME BUT HE LET US ALL KNOW HE KNEW OUR ORDER OF ARRIVAL. HIS ATTENTION TO DETAIL GOT SOMETHING ACCOMPLISHED YOUR OKEE. SHOP COULD NOT DUE. I WOULD LIKE TO COMMEND HIM FOR BEING SUCH AN EXCELLENT REPRESENATIVE OF YOUR LAKE PARK DEALERSHIP. I WILL RECOMMEND YOU BECAUSE OF THIS EXPERIENCE. I WOULD REQUEST ALSO THAT A COPY OF THIS REVIEW BE PUT INTO HIS PERSONAL FILE.
Great experience Jan 8 2021 in the service department. Service advisor Darcie and especially Service Director Jim were terrific to work with and provided excellent customer care and concern
At the Service Center the oil change and tire rotation was reasonably fast even on a busy day and you could see everyone on staff was active and working diligently.
After welcoming so many customers to the schumacher family today was my day a few days looking for the perfect truck we finally found it.It was wonderfull experience working with Jeff the sales manager & Salesman Chris Silva .Excellent customer service and atmosphere, Chris answer all my questions honestly.Im directing all family and friends to him 🥳🥳
Quit service and very friendly
My wife and I brought our first family vehicle and first Chevy from Mike Castro and all I can say is WOW! The best customer service I’ve ever experienced at a dealership I’m just blown away! He goes and have went above and beyond to keep his word and get us in a Tahoe that we love. We don’t have the best credit and not $12k to put down on a 2021, but the amazing job Alex Castro did in the financing department made our dreams still come true on getting certified Chevy Tahoe! The Castro brothers!! Thank ...
Very happy with the service.
Buying a car in FL is my least favorite activity. There are so many fees that the dealerships come up with it's ridiculous and it really does take the joy out of buying a vehicle. Schumacher was no exception but were very transparent they were coming.. They had the dealer prep fee($995), electronic transmission fee to DMV(around $279) and the transfer plate fee(around $88). $279 to transmit the registration, WOW. These were the fees for buying a 'used' vehicle. Our salesman, Moawiah Kahala, was really fantastic and transparent. One of the best salesman we have ever had. It was a ...
Nick was great! Kept in contact with me every day letting me know the progress of my truck. Quick friendly service. Loaner car was also quick and easy. Thank you. Kari
Very professional , easy to drop off and pick up my vehicle !Service Representative called to keep me informed of stages in the vehicle repair process and they had my vehicle completed on the day promised . They Returned my vehicle washed as an extra service I was not expecting. I would highly recommend them 100% and would not hesitate to buy my next Chevy vehicle there knowing that their service department has superior customer service that keeps my specific needs in mind. Excellent Overall Experience 👍
My wife and I just purchased a 2020 Buick Envision from Schumacher. We have purchased many cars throughout the years, and we place this experience with Schumacher as one of our best. The salesperson, Gray, was exceptional. He was very knowledgeable, personable, and accommodating. Gray actually took the hassle and stress out of the expected car-buying experience. Once we decided on the car we wanted, we were out the door with our new Envision in a little over an hour. Steve, in the business office was prepared and focused on getting us through the process as quickly as possible. No up ...
The team met my overall goals and provided stellar end of year sales : ) Love my Yukon Denali 👑
Great service. In and out job done.
Tom Ford and there staff is awesome.
Nick Jensen is the best service writer. He is very knowledgeable and always follows through!
Great experience. Salesman Michael Castro was extremely accommodating. The sales manager Brian was great too.
my first positive car buying experience in decades. I came to agreement on numbers before I even arrived at the dealership. No games....no strong arm tactics. All persons involved in the sale were knowlegable and professional. will definitely go back.
We had a great experience with Tim Ford as our dealer in purchasing the Buick envision. He’s so knowledgeable about whatever his product is & so helpful in explaining all of its features. If you’re looking for a good deal right now, go to Schumachers’s on Northlake & see Tom Ford!!
Wonderful experience working with Yousef Mahmoud and the staff at Schumacher! Very helpful in finding me the best car for my needs at the best value.
I purchased my 2011 Buick Regal new from Schumacher Buick and have almost exclusively used them for service and repairs I have been very pleased and would like to say special thanks to Jim Liantonio Jay Rutenberg Tom Backman They have been great. They truly care about providing excellent customer service
No pressure to purchase and they negotiate
Mo Kahala made buying my new Acadia a great experience!!! No haggling, no games! I would highly recommend him and Schumacher Buick-GMC of NPB to anyone looking to buy a car. Thank you Mo😊
Manager Jeff Abelha always seems to go the extra mile for everyone I send him including every single deal I have done with him. Regardless if your buying new or pre owned, trade or no trade, financing or leasing Jeff Abelha is the guy that will make the transaction for you as smooth as possible. 5 STAR ⭐️ ALL THE WAY !!!
Very polite and courteous sales people! I had the pleasure to deal with Moe He had all of the information I needed to purchase a new vehicle! Very easy process!
Staff was knowledgeable and accommodating. I left with the vehicle I desired. I came in late in the day but no one rushed me around. Staff stayed until deal paperwork was completed and the deal was done.
Have worked with Yousef on 2 leases and he’s been awesome! Would recommend him and Schumacher to anyone looking for a great deal and experience!
Really professionals and customer friendly
Although I hate to have to take my Yukon in for service, Jay as well as the other employees make the experience as enjoyable as possible. From making the appointment to arranging a loaner vehicle to up to date information on the progress of the maintenance being done. Schumacher and the people you employ are the best! Keep it up, and we’ll see you when we’re ready for our next GM.
Had a great experience at Schumacher. My sales person, Tom Ford, made the transition to my new 2019 Chevy Blazer super smooth. Not only did he gave me an amazing deal, he also went above and beyond by going over all the features in the vehicle. He's also friendly and great to work with.
BLAZER i HAVE HAD GOOD SERVICE IN THE MAINTENANCE AND SALES EVERY TIME i HAVE COME IN PETER WAS VERY THROUGH AND KNOWLEDGEABLE WITH THE PURCHASE OF MY NEW
Jesse is very professional & treats clients very well. He is the reason that when I get a new vehicle within the next year I’m staying with Schumacher because I feel that so long as Jesse is there, my vehicle will be well taken care of. You
The two salesmen (Caesar and Andre plus the financial officer Ricardo) were all extremely patient finding the perfect car for an 80 year old woman. THANKS!
My experience was excellent! Nick is always extremely helpful in explaining all the details. My wait time was shorter than expected. I would definitely recommend Schumacher.
Mike Sturm was the perfect salesman-helped with the lease of my new car. He was courteous, not pushy and responded to my calls and texts quickly!
Nick did a GREAT job for me. Got me in right away, fixed my car and had me out the next afternoon. Excellent customer service. “Raving fan” here.
I was a thousand miles from home and involved in an accident. David Stadelman was my service advisor and he was fantastic. He got my car to the service center, arranged for Enterprise to provide me with a vehicle, he called the next business day with an estimate. Dave met with my insurance adjuster and ordered the parts required. The service team did a great with the repairs and I was back on the road in a shorter than expected time. Dave took the time to show me and explain every step of the process. He was considerate and made ...
Jesse Solari is my service advisor. He always is excellent. One of the best people you'll ever want to meet. His customer service skills are above and beyond. I've been taking my vehicle there for the last 10 years because of Jesse. He advises you have long you'll wait, he checks on you while your in the waiting area and gives you updates. Schumacher is very fortunate to have such an outstanding employee. Sincerely, Adriana
I dropped the car off for an oil change and it was done sooner than I expected.
Tom Ford in sales is excellent. I have been buying both new or used from him since highschool, my father bought from him since the 70’s. Jesse Solari (service advisor) is also excellent, tells you what needs done now, what can wait, and even what you can do yourself if you are so inclined. No B.S.
GREAT SERVICE WONDER STAFF. TREATED AS A FAMILY LOVE TO ALL
My 3rd SUV in 10 Years. Best price compared to 4 other dealerships. Great professional sales and finance team. Jessie in their service department is what keeps us coming back..
Our family has been loyal customers to Schumacher based on the exceptional service our sales consultant, Tom Ford, has provided. We have leased and purchased several trucks and suvs from Schumacher and always feel welcomed and treated like "family."
Service department excellent. Jesse solari has been my service representative for years. Not all that happy with sales department. I don’t have time to get into exactly why, but seriously doubt that we will be leasing another vehicle from you when this lease ends.
I just had to come on here to tell EVERYONE how amazing Tom Ford was in our purchase of our truck. I highly recommend anyone looking for a vehicle to go see Tom. He was very knowledgeable and just made the whole experience enjoyable. Thanks Tom from the Longshore's!
Mo made the buying experience very easy for my mother and I. He was professional and courteous and took the time to explain the vehicles option we purchased to my mother . Overall very good experience.
I purchased my last two Buick Enclaves from Schumacher, and was very pleased with the experience. My salesman, Steve Handy, makes everything go very smoothly. Service is exceptional, and I cannot say enough good things about my service rep, Dave Stedleman. And no, I am not a Schumacher employee or relative - just a very satisfied customer.
The service department is 2nd to none. They are courteous and attentive to the needs of their customers.
Customer Service is Outstanding, Wilson and Manager was tremendous help..
Excellent customer service, very honest, great communication and i’v trusted Dave for every repair and service of my 2007 Pontiac Solstice. I Highly recommend Schumacher.
I’ve brought my car many times to Schumacher and have always been happy with the work that has been completed on my car. Whenever I bring my car in Wilson takes care of me. He is a pleasure and is awesome to deal with.
Latest service was a little slow, took over an hour and half for an oil change and tire rotation
Nick Jenson works to get you serviced and out in very timely manner.
I had a light on the dash, the y help me with the problem taking care of that in a short time, very helpful
Great dealership, very accommodating. Robert Nanz went above and beyond for our family.
great honest service. Jay really knows what he's doing. great teamwork too.
Great service and they will definitely call when service is complete and very professional.
Excellent work in a timely manner. Staff are always nice and helpful.
Great service in the service department
My wife and I just purchased a 2019 Chevy Equinox AWD Premium 2.0T from Steve Handy. We couldn't be more pleased with how we were treated, before, during, and after our vehicle purchase. Totally recommend him and this dealership! Adolfo Paradoa was also an absolute pleasure to work with.
We are on our second SUV. We always receive exceptional service thanks to our service advisor who has been taking care of our vehicles since 2008. Thanks Jessie and the great team at the dealership.
Always helpful and friendly and work done when promised.
There service is impeccable.Alex Sarvedio is an asset to the company.He is honest .Schumacher keep this kond of employee ,you will have more business.
I’m 76, and have own dozens of vehicles from many dealerships. I have NEVER gotten more competent and professional service than from Jay Rutenberg. That’s why I take my Cadillac Escalade to Schumacher, a NON-Cadillac dealership! AND, I have a 90 mile round for service!!!
Great place 👍 I recommend it
I highly recommend Shumacher Buick in North Palm Beach for service as well as sales. Salesman Gray Inge is an ethical, pleasant and hardworking guy to get you the car you want. Just got my 2nd Encore and I loved them both!!! 👍
the sales and service department are excellent, wouldn't think of going anywhere else